Victavio AI usage and top-ups

Pro and Team include Victavio AI each month: the chat, bid briefs, filling forms and preparing your bid files. Victavio shows how much of it your workspace has used in plain words, such as "About 40% of this month's Victavio AI used." When you need more, a workspace owner can top up at any time, not only when it runs out.

Where to see your usage

• The account menu. On a phone, open More. The Victavio AI line shows how much is used.
• The chat. Tap the gauge at the top of the chat panel.
• Settings, Billing, under Victavio AI.

Top up at any time

A workspace owner can top up before or after the month's Victavio AI runs out:

• From the account menu, or More on a phone: Top up Victavio AI.
• From the chat: open the gauge menu and pick Top up Victavio AI. The amounts open right in the chat.
• From Settings, Billing.

Pick $10, $25, $100 or another whole-dollar amount from $10 to $1,000. You pay once, by card, in a secure checkout. It is not a subscription. Your card statement shows VICTAVIO.COM. When you top up from the chat, you come back to the same conversation and can keep going.

Admins and members cannot buy a top-up. They see "Ask your workspace owner to top up."

How top-up credit works

• Top-up credit is used only after your plan's Victavio AI for the month runs out.
• It carries over from month to month and does not expire.
• Like every Victavio fee, a top-up is final and non-refundable, including any part you have not used, except where the law requires otherwise.

When you get close

When your workspace has used about 90% of the month's Victavio AI, Victavio shows a short notice and sends one email that month. If it runs out, the chat offers the top-up amounts to owners right where you are. Everything else in Victavio keeps working: search, alerts, your pipeline, your files and your team.

Today's share

To keep the service steady for everyone, each workspace also has a daily share of Victavio AI. If you reach it, the chat says when it starts again, for example "It starts again at 7:00 PM CT." Top-up credit counts toward today's share too, so a top-up you just bought works right away.

Keep your records

Victavio does not email a receipt for a top-up. Each top-up shows in Settings, Billing, and your card statement shows the charge. Keep a record of each one with your other business expenses, the way the IRS asks small businesses to keep records.

What uses Victavio AI

Questions in the chat, the plain-English brief on a bid, preparing your bid files, and changes to your files all use some of your monthly Victavio AI. Reading a notice, saving bids and moving them in your pipeline do not. See Victavio AI can read and edit your files for what it can do.