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Sample

Help desk and desktop support services, Tier 1 and Tier 2

Sample Agency, Western Region Office SAMPLE-26Q-0007 Combined synopsis and solicitation Posted Oct 12, 2026

Total small business set-aside. Only small businesses can submit an offer.

Illustrative sample. This is not a real notice. The agency, notice number, dates, contacts and company are made up to show how Victavio presents a bid.

No official notice: this is a sample.
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(buyer) (you)in 14 days

AI brief · Pro and Team

Summary

  • One small business will run help desk and desktop support for about 1,400 staff at four offices in California.
  • Only small businesses can quote.

What they want

  • Phone, chat and ticket support on weekdays, done remotely.
  • Desktop support on site two days a week.

Key dates

  • Questions are due Fri Oct 23, 12:00 PM PDT.
  • Quotes are due Fri Oct 30, 3:00 PM PDT.

How they choose

  • The lowest-priced quote that is technically acceptable wins the award.

Budget: Not stated in the notice.

Questions to ask

  • Can the contractor choose which two days are on site?

To confirm

  • Check that your on-site staff can pass a background check before they start.

AI brief written from the notice text. Every line was checked against the notice. Lines dropped because their quote could not be found: 0.

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